Our credit limit is £200. Due to messing about with a new contract / delay in new installation the bill raised today has gone over that limit for the first time in probably a couple of years by just £2. So obviously warning now on account services have been suspended.
When this happened before all that time ago all I had to do was pay enough to come under the credit limit that same day and then the following day when I'd be emailed with the bill details the suspension wasn't actioned as I'd reduced it to under the credit limit before.
Is this still the case please? I've just paid £5 to bring it under but obviously I won't know until it turns midnight if that works so would like to know in advance if its still the same system.