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Awaiting refund

Still awaiting refund after closing my account on 21st aug 2019 why does this take so long.

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Re: Awaiting refund

Hi Aiden15088,

 

Welcome to the community forum and thank you for your post. We are very sorry to hear you have not received a refund since closing your account. We will need to contact you via private message so we can investigate this further. We will follow up right away.

 

Many thanks,

 

Louis

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