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Area reference

Joining in

I have just had VM installed this morning and haven’t received my welcome pack or first bill yet, how do I find my area reference? 


Forum Team
Forum Team

Hey Vanessa22,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with registering for your online account, I have been unable to locate you on our system, I would be happy to take a further look into this for you as I assume that you haven't been given your account number either but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,