on 23-10-2023 16:28
I recently got connected but didn't get a welcome email nor have I received my bill. Consequently, I can't sign up to the app in order to view and pay my bill as I can't remember my memorable word so I'm stuck. Will appreciate any help.
on 23-10-2023 18:44
Hi @reboi thanks for posting and welcome to our community.
Sorry to hear that you did not receive the required information to enable you to register for My Virgin Media. I would love to help you get registered. I am going to send you a private message. Please keep an eye on your inbox in the top right of your screen.
Regards
Lee_R