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Area Reference code

Joining in

Hi, I've rang virgin media helpline to obtain my area reference code which proved to be utterly useless as I cannot verify my details until I've registered online.

To do this I need my area reference code for BL1 (Bolton)


Please can someone help me on this.




On our wavelength

The welcome pack which you should have received from VM prior to install via email would have included a PDF contract.

The pdf file name has the area code at the start and within the document.

For example (fake contract number): 11/123456789/1

 Hope that helps 

Forum Team
Forum Team

Hi @AndyB79 

Welcome to the community forums 

Sorry to hear that you have not been able to obtain the area reference. 

I have checked the systems at my side and BL1 area reference is 20

Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :). 

Here to help 🙂
Virgin Media Forums Agent