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Clay1
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Applying customer service

Fed up with the customer service virgin offer already and have only just had my first bill, have been misled and lied to all along if I could get out of the contract I would leave utterly appalling.

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Paul_DN
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Re: Applying customer service

Hi Clay1,

 

Thank you for reaching out to us in our community and welcome, I am sorry to hear you aren't happy with the billing side after accepting a new deal.

 

Unfortunately we are unable to help when it comes to packages and billing issues ,I have had a look our end and can see you have spoken to us since your last post, have you now had this resolved?

 

 

Regards

 

Paul.