Your monthly bill gives you details of your package with Virgin, and your bundle cost. You can get the rough individual prices for each element taken by itself, if you use the "build a bundle" site here
Once you start packing multiple services together, VM apply bundle discounts to create packages that are not then broken down into the individual elements. You buy a bundle of services from Virgin, and are charged for that bundle as a collective package.
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Hi B79T-d and thanks for posting. Are you able to find your package details via your online account? If it's the itemised details you're have you tried the above suggestion from japitts ? Please let us know so we can help.
I have been trying for a couple of weeks to get an analysis of my package costs direct from Virgin without success which is irritating to put it mildly . The "Online Chat " mechanism was also used but i have had no response to date
Japitts has made an excellent suggestion as to how i might get the figure by using the "build your own package" model from the web page as a new customer (and i thank him for his help) I am happy to do it but it is "hard work " when Virgin should be prepared to give me the analysis without delay and without me having to post on a forum
So please can somebody from Virgin provide me with an analysis of the costs of of my package (between TV ,Internet and Phone) /or make some comment to me . It should be so simple !!!!!!!!!!!!!
Can i have a prompt response please via a private message