Virgin Media Community

[Derek1943]

Good evening 

I joined in December and also have not received  my 100 amozon  voucher please can you help

[Graham_A]

Gifts | Virgin Media Help

[Reece_MH]

Hi @Derek1943,

Thanks for getting in touch, and welcome to our Community Forums.

I'm sorry to hear you've still not received a voucher that was offered. Can you please confirm which site you used to claim the Amazon voucher from?

The link that @Graham_A has sent will also prove useful for some more information and any additional questions you have.

Cheers,

[Derek1943]

Good morning

Thank you for your help 

We had gone through the site money supermarket 

Best regards 

Angela 

[David_Bn · Accepted solution]

Thanks for coming back to us @Derek1943, can you please confirm if you've been able to click @Graham_A's link?

Having done so, I can see that;

"If you are receiving a Virgin Media gift of wine or hardware, your gift will be despatched to you once the set-up of your Virgin Media services is complete. If your Virgin Media package includes a voucher gift, you can expect to receive an email with an activation code to redeem your voucher online".

Have you been able to check the E-Mail account you signed up for services with?

If this is not in the inbox, please ensure you check the spam/junk folder for me.

Kindest regards,

David_Bn

[Derek1943]

Yes I've check all email but nothing 

I've email money super market   they said its is down to you has I was directed from there site to yours. On entering your site I was asked to enter my email address to confirm where the voucher was going before I place the order with you 

Best regards Angela 

[David_Bn]

Thanks for coming back to us @Derek1943, I can take a closer look into this one for you.

Check out the purple envelope in the top right hand corner for a private message from me.

Kindest regards,

David_Bn

[Brandyman93]

Hi I’m in the same boat any help?

[Steven_L]

Hey @Brandyman93,

Welcome to the community and thanks for taking the time to post your issue on the forums.

I'm sorry that you are yet to receive your Amazon vouchers for signing up with, was this done directly with ourselves or via a price comparison site?

If you signed up via a price comparison site, you would need to get this checked by the site that you used to sign up with. If you signed up with us directly, then we can get this looked into further.

Regards,

Steven_L

[Brandyman93]

Might of been with compare the market I’ll get in touch with them and see what’s what thanks