does anyone know if you can amend your package online somehow? I’m out of contract, don’t want to keep all parts and/or want to downgrade. I can only see an option for upgrades online. I can’t get through on the phone.
I am afraid we are unable to make package amendments from here sorry.
I appreciate you have advised you are having trouble reaching us by phone so we would recommend sending a text message to 07533051809. It's not an instant response but a member of the team will get back to you as soon as possible.