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Amazon vouchers

mummymoo23
Joining in

Set up a broadband package in august 2022 that included £100 Amazon voucher.  Not recieved it, what do I do to get it? Thanks

2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

Hi @mummymoo23 

Amazon gift vouchers are usually issued as a sign up incentive by third party sites such as broadband choices or Giftcloud and not VM.

VM haven't offered gift vouchers as an incentive now for a couple of years, so you will have signed via a third party, using either an email link, or web link from that site, which will have had a redirection that took you to a specific VM page associated with that third party so you could sign up and qualify for the vouchers.

If you took up this offer via VM and not through a third a party then the following link should help

 https://www.virginmedia.com/help/virgin-media-free-gifts 

If it was via Giftcloud or broadband choices then the following applies

You need to contact the Decision Technologies Support Team at 

customer.services@broadbandchoices.co.uk  

and quote the following:

1.your purchase date,

2. the product/package purchased

3. Order ref. WS[and 7 numbers]

4. If you have a link to the T&C (not required)

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Hi @mummymoo23

 

Thanks for posting on our community forum and sorry to hear about the issue with your Amazon voucher.

 

If you follow the above instructions from our very helpful newapollo - broadband choices will be able to resolve this for you. 

 

Regards

Travis_M
Forum Team

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