Virgin Media Community

[MrMalkin]

Hi, received an email today about the 12 months amazon prime but it's saying it's redeemed and  have also spotted that it says "redeem by 31st March 2020"

Any help would be appreciated

Dan

[Gareth_L]

Hello MrMalkin

12 months ago we had Amazon free for new packages etc. 

Recently our automated system started resending the same email that the customer would have got again in error

So we sent this statement to each person that received a duplicate Amazon Voucher 

Yesterday you may have noticed that we sent an email offering you an Amazon voucher. This must have come as a bit of a surprise, as we’ve already sent you your code a while ago, so it wasn't supposed to land in your inbox again!
 
But don't worry, you don't have to do anything. We just wanted to send you our apologies.

Gareth_L

[obanite89]

I had the same problem except i never got another email and why would it be a different month also it was not the same code as last year i had Amazon check. Sounds to me maybe some Virgin media staff have got themselves so free Prime.

[Gareth_L]

Hello obanite89

We can happily say that is not the case in any way shape or form 

Gareth_L