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Amazon prime

How long should it take to receive the code for free amazon prime? We had services installed on 7th december and we are still waiting

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Re: Amazon prime

Hi there @JodieK

 

Welcome to our Community and thanks so much for your first post. Welcome also to our Virgin Media family - we're so chuffed to have you with us 🙂 

 

If you were eligible for the Amazon Prime offer, you should have received an email within 10 days of your installation. The email includes your code to activate your free 12 months. 

 

You have 90 days to activate the voucher code. 

 

Please have a check in your spam/junk folder and if it's not there, pop back and let us know. 

 

Cheers

Katie - Forum Team


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Re: Amazon prime

Hi, I have checked all email folders and I don't have anything 😞

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Re: Amazon prime

Hi JodieK,

 

Thank you for getting back to us, thanks for checking all your email folders, I can see the your Amazon code has been sent and is currently sat on your account notes, I would like to invite you into a private chat so I can give you the code.

 

I will send you an invite shortly, please click on the purple envelope to accept.

 

Kind reggards

 

Paul.

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