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Dtee2000
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Amazon prime voucher code

Hi, despite having Amazon Prime membership included in my renewed contract on the 15/11/2020 I am still waiting to receive a voucher code.

I have contacted virgin through web chat on the website and was told within 3 days i would receive it (this was on the 08/12). I have now been told to wait another 3 days after contacting virgin again.

Am I going to receive the code?

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Paul_DN
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Re: Amazon prime voucher code

Hi Dtee2000,

 

Thank you for reaching out to us in our community, I am sorry to hear you haven't received your amazon prime voucher.

 

 

 

So I can help further I will send you an invite into a private chat, please click on the purple envelope to accept.

 


Regards

 

Paul.
 

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Dtee2000
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Re: Amazon prime voucher code

I contacted you on Monday regarding the Amazon prime voucher I had now received but was unredeemable due to it being an old code. Can I have an update on the resolution please? Unfortunately this is my only form of communication with Virgin as it's impossible to get through on the phone.

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obanite89
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Re: Amazon prime voucher code

Me too!

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