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Jim_Jim90
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Amazon prime code already redeemed

I'm having the same problem.

I received my code today and when entered it says; an error occurred during code redemption- this promo code has already been redeemed.

 

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John_GS
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Re: Amazon prime code already redeemed

Hi Jim_Jim90

 

Thanks for posting and welcome to the community.

 

My apologies for this, will PM you now

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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darryl1990
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Re: Amazon prime code already redeemed

I have the exact same problem did yours get resolved?

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Cat83
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Re: Amazon prime code already redeemed

I have tried to redeem code was given and it says it is already deemed?

 

Can anyone help as getting desperate as want to watch the premier league games!!

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Corey_C
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Re: Amazon prime code already redeemed

Thanks for your post and reaching out to the Community Forums.

 

I'll send you a private message to confirm your account details.

 

Cheers,

Corey C

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RJones1980
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Message 6 of 34
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Re: Amazon prime code already redeemed

I've had the same problem..recently renewed. I just had a read through of the email with the code. It states one has to use the code by 20th March 2020. We seem to be getting old codes. Do I need to call in or can I pass on the details on pm. I would also like to enquire how much does it cost to go from 600mb to the 1Gb broadband service.

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CalYeadon
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Message 7 of 34
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Re: Amazon prime code already redeemed

Just tried to redeem my code also and having the same issue saying it has already been redeemed. Has anyone had this solved?

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Gareth_L
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Re: Amazon prime code already redeemed

Hello CalYeadon

I am more than happy to take a look at this for you 
I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

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Gary_T
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Message 9 of 34
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Re: Amazon prime code already redeemed

It appears that the Amazon Prime code we were sent on 12/12/20 was the same one that was sent last year and therefore is why it is saying has already been redeemed.

How do we sort getting a new code?

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Corey_C
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Re: Amazon prime code already redeemed

Thanks for your post, Gary_T. 

 

I'll reply to your PM.

 

Cheers,

Corey C

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