Virgin Media Community

[fredbeaux]

I signed up to Virgin Media via the website & was promised Amazon Vouchers as an incentive to sign up. I’ve been with VM for around 2 months now & have not received anything or even an email explaining how or when I will receive them. 

[Hollie_B]

Hi there @fredbeaux 

Welcome to the community and thank you for your post. Apologies for the delay, we have been very busy and doing all we can to get to each customer ASAP. 

I'm sorry to hear about the issues with your vouchers since signing up. Have you since received them or spoken to the team? 

Let me know and I'll do my best to help 🙂 

Thanks, 

[fredbeaux]

Hi, thanks for your message. 

I still haven’t received the vouchers or had any news of when or how I will get them. All seems like a Virgin Media publicity stunt at the moment. 

Darren. 

[Hollie_B]

I'm sorry to hear that you haven't had the vouchers through yet. I can take a look in to this for you - I'll private message you now to take some details. 

Thanks