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Tal10
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Amazon Voucher

 Hello,

I started my Virgin Media broadband account 11/11/2020 and was supposed to receive a £50 Amazon Voucher, which I have not, as of 19/04/2021. A phone number via which I could contact Virgin Media would be helpful.

Regards.

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newapollo
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Re: Amazon Voucher

This webpage has  a  tab "Voucher Offers" which explains the timescales, procedures and contact details involved when applying for free gifts when the original contract was placed directly via the Virgin Media website, without going through any third party.   virgin-media-free-gifts 

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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Tom_F
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Re: Amazon Voucher

Hi Tal10, thanks for your post.

 

Further to the advice from newapollo above - if the faq's don't help and you have confirmation of the deal you signed up for that shows the deal including the voucher then please let us know, we'll try our best to help further.

 

Tom 

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Tal10
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Re: Amazon Voucher

Thanks for your reply Tom,

I do not appear to have any documentation which mentions the voucher but I am sure that Virgin Media will have a record of it. The deal was available via 'Broadbandchoices.co.uk' in November 2020 but I actually made the arrangement, including the voucher, when one of your colleagues telephoned me.

I trust that Virgin Media will honour this agreement with some urgency.

Regards.

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David_Bn
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Re: Amazon Voucher

Good Morning Tal10,

 

Thanks for coming back to our Forums

 

We will be able to take a look into this for you, check out the purple envelope in the top right hand corner for a private message from me

 

Kindest regards,

 

David_Bn

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