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Altering my package

Our account is almost at the end of contract and so is about to increase in price by a considerable amount, I am unable to perform any changes online (I have tried) and in the current social climate am not sure that I can qualify a call as an emergency although we will not be able to meet new payments due to being furloughed, what is the best way to deal with this?

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Re: Altering my package

Hello

Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you.

Regards Mike

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Re: Altering my package

Many thanks, will give that a go

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