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Frustrated63
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Advice leaving

Ok after 3 days I finally got through to a helpful person as I wanted to leave, all done, then i got a call offering me a cheaper deal I asked if this could be emailed to me  it was but he said if I email its an acceptance of the contract, but thats ok I could cancel it....easier said than done

So now im back to square one  I just want to go and they sent me a bill erm no dd cancelled

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Martin_N
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Re: Advice leaving

Hi Frustrated63,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry for any frustration with the account. 

 

If you do wish to cancel your services you can do via calling in on 150/0345 454 1111.

 

^Martin

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