on 26-07-2022 21:47
Hi i have had additional charges on my account for sipposidly purchasing a game or film but it wont tell me the name is there anyone feom the virgin team that can look i to this for me? Both me and my partner have not bought anything. I dont wven k ow what the pass code is.
on 27-07-2022 08:35
Thank you for your post and welcome to the community.
I'm very sorry there is a charge on your bill that you're unaware off.
I am more than happy to take a look into this for you.
I will private message you to confirm your details.