Dear all,
I just moved in a new house. I canceled my previous contract, and opened a new one, both with VirginMedia.
I can see that my previous contract is well canceled on my online account, the broadband is perfectly working in a the house, all good...
But IMPOSSIBLE to add thr new contract (with the new numbers - account and area I believe) to my online account. I have error when I try to register this new numbers.
What can I do?
I called 10 times Virgin, and apparently they don't see or understand the issue...
Thx.
Best,
Coco