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smallfacesmikey
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Adding TV to package

Hi all,

So I wanted to add TV to my Broadband and got a quote for Maxit per month with broadband to be just over £60 rising to £100 in 18 months. Just had the contract through and it's over £90 per month rising to over £100 in 18 months. Is this how Virgin normally operate. Also they've added Virgin Phone which I never asked for - it this free?

Thank you.

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Melissa_F
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Re: Adding TV to package

Hi smallfacesmikey,

 

Thanks for your post and welcome to the community. 

 

I'm sorry there has been some confusion over your new package price. I can appreciate you'd like to understand what is happening. 

 

Have you been able to look at the breakdown of the costing? Can you see any discounts on there that are bringing the price down to the amount quoted?

 

Please let me know.

 

Thanks

 

Melissa

 

 

 

 

 

 

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smallfacesmikey
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Re: Adding TV to package

Hi Melissa - apologies for not replying sooner. It's now been sorted. Not sure what happened but the bill has been corrected.

Thank you!

Michael

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Zoie_P
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Re: Adding TV to package

Smallfacesmikey,

thanks for your post 🙂
I am glad to hear this was resolved

thanks

Zoie

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