on 12-01-2022 19:40
Hi
Can anyone suggest how I can discuss the following with virgin.
I defo want to add Premier Sports for the upcoming Rugby League.
I also was interested in sky UHD and if my free included mobile sim can be changed to 5G.
I have also recently received an email confirming that my current package is fixed without increase at £104 until August 2022.
I can't seem to contact anyone who can deal with everything and don't want to trigger the April cost of living before August.
Thanks
on 12-01-2022 22:07
Premier Sports is a premium add-on at £13/month which you can add by calling into VM-CS on 150 (from a VM phone) or 0345 4541111 (from any other phone) - you'll need to keep it for a minimum of 30days. You might be able to do it by logging into your myVM online account, but any changes you make will be manually keyed by a CS agent so calling in will usually be quicker.
Sky UHD isn't a broadcast channel, but rather a VoD add-on, and is £7/month extra. Again, calling in will probably be the quickest way of doing this.
Others can help with the mobile sid/
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks