@Gillfergie31 wrote:
it seems to be a problem if upgrade was done through an emailed offer?
Did you do your channel addition by an online link? Or did you call through?
Online amendments can indeed take longer to complete, allowing for them to be manually entered. Telephone-amendments are usually immediate
On a TiVo/V6, you can synch your box's EPG with your account by following Home > Help & Settings > Help > TV Care > I'm missing some channels
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