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Activation fee added to upgrade

G0rd0n
Joining in

Accepted an upgrade offer which stated no one off cost or one off payment. Bill arrived been charged £35 activation cost. Not happy about this. Any help please as been on hold to speak to someone for 25 mins now. 

1 REPLY 1

Matthew_ML
Forum Team
Forum Team

Hey G0rd0n, thank you for reaching out and a warm welcome to the community I am sorry to hear this.

I can see you managed to speak to the team did they manage to help at all? Cheers 

Matt - Forum Team


New around here?