on 19-09-2023 14:37
I've ordered the volt upgrade and received an email with pre-contrct PDFs included.
On one of the pages it says this...
There is no indication of how to complete the order as requested.
Will this contract just start or do I actually have to do something? There is literally nowhere for me to do this on my account or any instrcutions in the email.
I haven't received a SIM card yet
on 20-09-2023 08:35
Hi @chandlerp thanks for posting and welcome back to our community.
Sorry to hear your upgrade has not completed and for any inconvenience this may be causing you. I would like to take a look on your behalf. I am going to send you a private message. Please keep an eye on your inbox in the top right of your screen.
Regards
Lee_R