Activating volt benefits

[chandlerp]

I've ordered the volt upgrade and received an email with pre-contrct PDFs included.

On one of the pages it says this...

There is no indication of how to complete the order as requested.

Will this contract just start or do I actually have to do something?  There is literally nowhere for me to do this on my account or any instrcutions in the email.

I haven't received a SIM card yet

[Lee_R]

Hi @chandlerp thanks for posting and welcome back to our community.

Sorry to hear your upgrade has not completed and for any inconvenience this may be causing you. I would like to take a look on your behalf. I am going to send you a private message. Please keep an eye on your inbox in the top right of your screen.

Regards

Lee_R