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Account verification

Hi, I recently signed up to My virgin media but can't access my account due to my email not be verified. I haven't received an email enabling me to verify my email. 

I wish to access my account as I wish to know the dates of my direct debit

Any help is greatly appreciated

Cheers

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Re: Account verification

Thanks for the post Calr26 and welcome to our community.

 

Can we please confirm if you can check the spam folders of the email address you used to sign up as the verification link may be sent to here due to it including the link.

 

Thanks, Emily.

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Re: Account verification

Hi Emily,

I have checked everywhere and haven't received one

Regards,

Callum

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Re: Account verification

HI Calr26, thanks for contacting us and we are sorry to hear that you are having issues with the service and our delayed response. Can you confirm if you have managed to set up the account? Chris 

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