4 weeks ago
Hi, I recently signed up to My virgin media but can't access my account due to my email not be verified. I haven't received an email enabling me to verify my email.
I wish to access my account as I wish to know the dates of my direct debit
Any help is greatly appreciated
3 weeks ago
Thanks for the post Calr26 and welcome to our community.
Can we please confirm if you can check the spam folders of the email address you used to sign up as the verification link may be sent to here due to it including the link.
I have checked everywhere and haven't received one
2 weeks ago
HI Calr26, thanks for contacting us and we are sorry to hear that you are having issues with the service and our delayed response. Can you confirm if you have managed to set up the account? Chris