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Account suspended

My bill is not due till the 16th June, i have just noticed my account has been suspended due to going over my £130 credit limit,  my bill is actually £119, (when i went to school i thought that was less) and my bill isnt even due yet, what is going on?????? Also do you not have a phone number???

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Re: Account suspended

Help file here:

https://www.virginmedia.com/help/virgin-media-credit-limits

The numbers to ring are 150 free from a VM mobile or landline, or 0345 454 1111 from any other phone (chargeable as standard UK landline phone no.).

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Graham

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