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Account number

Good morning, 

I setup my Virgin Media account over the phone and received all the equipment (line is up and running) almost one month ago.

As at today, I haven’t received neither a welcome email nor a bill, therefore I do not know my account number and I cannot access to the online services (eg. I need to change method of payment).

How can I work this out?

Thanks,

Fabio

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Re: Account number

Hi Fabio,

I am sorry to hear this, I can take a look into this for you. I will pop you over  private message and we can take a look for you 🙂
Thanks,

Zoie

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Re: Account number

Gald I could help you with this Fabio1,

if you do not receive anything to your registered email address within 24 hours please let me know 

thanks,

Zoie

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