I left VM over a year ago. I have since shredded all documentation and have no recording of my virgin media account number. I need to access my VM email and cannot remember log in details, my cloud keychain does not/has not held them. The VM text chat service keeps asking me to enter account number I have explained situation as above and they reply by asking me to enter amongst other things my VM account number!! Is anyone here able to assist me please. Many thanks.
Your email accounts will have already been deleted, three months after you cancelled.
Can I keep my Virgin Media Mail service when I disconnect from Virgin Broadband?
If you disconnect your Virgin Broadband service we provide access to your Virgin Media Mail account for 90 days after your service closes. This should provide sufficient time for you to save any contacts, emails and files you wish to keep. After this time your Virgin Media Mail account will be closed.
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