Virgin Media Community

[FranklinMichael]

Hi I'd like to login in my virgin media but I don't have the account number and area reference. I didn't receive the welcome pack and I don't receive any mails/emails monthly for the payment. I just pay automatically everh month.

Can you help me out? Thank you!

[Alex_RM · Accepted solution]

Hi FranklinMichael,

Thanks for posting and welcome to our community 🙂

Sorry to hear you've not received any paperwork with this information on. 

I've popped you over a private message so I can help (purple envelope, top right hand corner)

Alex_Rm

[Alex_RM]

Thanks for joining me over private message FranklinMichael 🙂

I've arranged a copy bill sent via email, this will have all the details you need on it.

Alex_Rm

[FranklinMichael]

Thank you so much for the great and quick service. Really really appreciate it! 🙂