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Account merging

Boriswrecker67
Joining in

Recently rejoined virgin media with a new account number but registering the same email as last time brings up all my old account details and won’t let me change. Anyone got over this 

1 REPLY 1

Tom_W1
Forum Team
Forum Team

Hi @Boriswrecker67 thanks for your post although we're sorry to hear of your concerns with your My Virgin Media account sign up.

Please allow me to send you a PM so I can look into this further for you.

Kindly expect the PM to arrive from me shortly, and respond directly when you can!
Many thanks

Tom_W