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blkburn
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Account Transfer

Hi,

I am the owner of my VM broadband and have left the property. I'm willing to transfer my account to my flat mate. I can't call the toll free number as I have left the country. Due to COVID, the flat mate is put on hold for long when he rang the number. Is there any way to transfer my account?

Thank you,

Thejus

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DJ_Shadow1966
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Re: Account Transfer

Hello

I am afraid that Since the 08/02 there is no longer an option to transfer the account to another person, the only way now would be too close you account and for the other person to start a new account.

You can cancel by writing too Virgin Media Sales Operation Support, Diamond Plaza, Daleside Road, Nottingham, Nottinghamshire, NG2 3GG or calling 0345 454 1111 which will a chargeable call as you are outside of the UK.

Regards Mike

 

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