Went on my VM account app to pay my bill and was immediately greeted with the yellow band of doom proclaiming my account had been suspended.
Now all my bills are upto date and I'm still getting my services, checked my "purchases" and don't have any have been screwed out of extra cash for nothing.
Once the bill has been paid it can take up to 72 hrs before the services will be re-instated.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
Thanks for the post Yakamoa and welcome to our community.
Have your services been reconnected since your post?
Let us know, Emily.