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Herma99
Joining in

on ‎26-09-2023 08:34

Hi,

 

I am also having the same issue. Wifi start up Box should have arrived yesterday but it didn’t. I now can’t login to my account / contact services as I don’t have an account number. Just an order number and my pre contract agreements. Please could you help me?

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Sabrina_B
Forum Team
Forum Team

on ‎26-09-2023 11:31

Hi @Herma99 👋.

Thanks for reaching out to us and welcome to the Community Forums. Apologies for the issues that you are having with your account details and delivery of equipment, we would need to bring you in for a private message to discuss this and resolve. 

 

Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.

 

Thanks.

 

Sabrina

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