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Account Number & Area Code

Hi.

I do not have any bills yet, and I did not receive my account number & area code by email.

How can I get them?

Thanks!

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Re: Account Number & Area Code

Hi denisbahia,

 

Welcome to forums and I hope you enjoy our community. Thank you for your fist post 🙂

Can I ask have you been installed with us? When your services are installed/activated you’re assigned a billing cycle in our system.  On average it can take 16 days to create your first bill. Have you signed up to my Virgin Media? You can access your account info there and you don't need to be installed to do so. You can do that here

 

Let me know if any of this helps 🙂

 

Many thanks 

 

Zoie 

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Re: Account Number & Area Code

Hi.

I am using your services since Saturday.

I can access the portal bellow without problems: https://www.virginmedia.ie/myvirginmedia/portal/profile#

Anotação 2019-11-12 20164711.png

But, when I try to use the portal you sent me (http://virg.in/myVM) with the same email and password I can not.

And when I click on Register Now, in this text "If you're already a Virgin Media customer but don't have a My Virgin Media account, you can register now. It only takes a minute. Register now", I need my number and area code, which I do not have with me or on my account info.

Anotação 2019-11-12 201647.png

So, I can not watch the sports channels that I have on my package.

What am I doing wrong?

Thanks!

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Re: Account Number & Area Code

Hi denisbahia,

 

If you can provide me with your full postal code I can provide you with your area reference.

 

^Martin

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Re: Account Number & Area Code

Spoiler
Hi. perfect!

My address is:

[removed]
DUBLIN 8

  [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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Re: Account Number & Area Code

Thank you for that. Sadly this forum page is unable to assist with Ireland accounts. 

 

We would recommend to contact the teams via this link: https://www.virginmedia.ie/contact/https://www.virginmedia.ie/contact/

 

^Martin

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