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Accessing bills more than 12m old?

Tuning in

Hello everyone

Does anyone know how to access bills older than 12months.  Have tried my online  account  - but 12m is the oldest bill I can accsss. Just needs to be my regular bill for what I need? 

It seems a common query but only resolved throough an individual request basis?




Forum Team
Forum Team

Hi Virg1nVirg1n, thanks for the message and welcome to the forums. 

I am sorry to hear that there is an issue accessing the bills. I will send you a PM so that this can be looked into further. 

Kind regards, Chris. 

Could you please post an answer how to access old bills?

Hi @jbeilin 

Thanks for posting and welcome to the community. Please make your own thread in the future, purely to ensure no work missed. We've moved it for you this time 🙂

I'll send you a PM now to assist further.

Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill