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SonOfThePoorMan
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A VM email address for a billing problem

Could a moderator ( or any helpful forum person)please help me to find a VM email address where I can send a complicated complaint about being billed for the wrong TV/BB/ home phone package. Tried on the text service but got nowhere.

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newapollo
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Re: A VM email address for a billing problem

Hi,

sorry to hear you have problems, however Virgin Media do not have an email service for queries or complaints.

You can make an online complaint by using the following form

https://www.virginmedia.com/shop/contactus/make-a-complaint

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
SonOfThePoorMan
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Re: A VM email address for a billing problem

  • Thanks new Very helpful.Much appreciated.
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