Menu
Reply
Highlighted
  • 11
  • 0
  • 0
Tuning in
182 Views
Message 1 of 3
Flag for a moderator

A VM email address for a billing problem

Could a moderator ( or any helpful forum person)please help me to find a VM email address where I can send a complicated complaint about being billed for the wrong TV/BB/ home phone package. Tried on the text service but got nowhere.

Tags (1)
0 Kudos
Reply
Highlighted
  • 616
  • 88
  • 120
Rising star
149 Views
Message 2 of 3
Flag for a moderator
Helpful Answer

Re: A VM email address for a billing problem

Hi,

sorry to hear you have problems, however Virgin Media do not have an email service for queries or complaints.

You can make an online complaint by using the following form

https://www.virginmedia.com/shop/contactus/make-a-complaint

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
Highlighted
  • 11
  • 0
  • 0
Tuning in
135 Views
Message 3 of 3
Flag for a moderator

Re: A VM email address for a billing problem

  • Thanks new Very helpful.Much appreciated.
Tags (1)
0 Kudos
Reply