3 weeks ago
I joined virgin about 2 weeks before Xmas and I haven't received my £100 amazon gift card plus the £75 bill credit and I haven't even received an email about it
2 weeks ago
Thanks for posting and welcome to the community.
My apologies for the delayed reply and also that you've not received your offer.
I can see you've spoke to the team today and everything is being sorted for you 🙂
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"