I referred a friend at the end of November in 2019 with the expectation that we would both receive £50 credit after his connection was installed and in use after a month.
I recently spoke to my friend to find out that he has since received the £50 credit on his account, but i haven't received mine yet. Every support page now points to 'Aklamio' who i have emailed, but they were only taken on to assist with referal rewards recently, and have no way to check the referral that i made. Is there any chance someone can look into this for me?
I have the email chain both from when i referred my friend as well as the response from Aklamio confirming they cannot help and this has to go through Virgin Media.