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£50 credit not applied to my first bill, please help!

I used a promo code which was confirmed at checkout that £50 credit would be applied to my first bill, but I now have my first bill and the credit has not been applied. Please help! 

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Re: £50 credit not applied to my first bill, please help!

Hello Sar123

Sorry to hear this credit has not been applied 

Do you have a website link for the promo code offer

Or an email that advised this would be applied 

Gareth_L

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Re: £50 credit not applied to my first bill, please help!

Yes how do i send it to you?

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Re: £50 credit not applied to my first bill, please help!

Hi Sar123

Can you screen shot it and post on here but hide any personal information 

Gareth_L

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