Hi, I joined online and I was given an option between a amazon echo or £50 bill credit. I choose bill credit but can’t seem to find it on my first bill
Thanks for posting, and welcome to the forums and indeed Virgin Media.
I am sorry to hear you've not got the credit, let me help you with this.
Do you still have documentation regarding this offer?
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"
No. I do not have the documents, I’ve tried finding the offer but it looks like it’s expired.
Please do let us know if you're able to find the documentation.