so ive put a complaint in giving my 30 days notice. will virgin media accept it or will they complain that i did it thorough complaints since i couldnt wait for hours on the phone waiting for a person to pick up.
plus ive put the 30 days notice in 32 days before the end of my contract, would virgin be weird and say 32 days notice isnt 30 days notice? or would they say i need to pay another month if i contacted them at less than 30 days?
just dont want virgin to weasel some more money out of me
The 30 days notice can be put through, you would be charged up until your contract end date though. I would hope they would not be difficult and ask you to place your notice again. As with ANY contract though, you would be expected to pay up until the final day of your contract.
As with most providers, the billing is done in advance, you may be due credit back after your contract ends though? Dependant on your current billing date and payments already made?
ill just waste 2 hours in the morning trying to get through to their garbage phone lines. i was gonna try to get a deal but not when the only way to contact them is to phone them or send them a letter.
have they never heard of being able to cancel through the press of one button on the account. they make it like pulling teeth just to leave