on 30-01-2023 16:47
Having recently negotiated a discount for my existing TV/Broadband/Phone package with an agent via text message, I note that there is a £25 "Appointment Charge" on the Service Change Receipt.
1) What is this supposed to cover?
2) How do I get it removed?
Answered! Go to Answer
on 30-01-2023 18:52
Hi @elli5
Thank you for your post and welcome to our community.
I would be happy to look into that further for you.
I will send you a private message now.
Please look out for the purple envelope in the top right of the page and pop me a reply when you can.
Vikki - Forum Team
New around here? To find out more about the Community check out our Getting Started guide
on 30-01-2023 18:52
Hi @elli5
Thank you for your post and welcome to our community.
I would be happy to look into that further for you.
I will send you a private message now.
Please look out for the purple envelope in the top right of the page and pop me a reply when you can.
Vikki - Forum Team
New around here? To find out more about the Community check out our Getting Started guide