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2 factor authentication setup?

mitch84
Fibre optic

Hi

When I login to my VM account I get a prompt to set up another form of authentication or use password instead.

I thought I would set it up, thinking I could scan something to store the 2fa one time codes in say google authenticator.

Instead it asks me to enable apple keychain to store a passkey.

Is that the only option I have?

I didn't want to enable apple keychain as I use other methods for my other accounts.

 

Thanks

 

2 REPLIES 2

Chris_W1
Forum Team
Forum Team

Hi mitch84, thanks for the message, 

Does this also happen when not using safari and only using chrome? 

When using another device do you get the same issue?

Kind regards, Chris. 


@Chris_W1 wrote:

Hi mitch84, thanks for the message, 

Does this also happen when not using safari and only using chrome? 

When using another device do you get the same issue?

Kind regards, Chris. 


Hi

There is no issue here, I would like to know Virgin Media have other forms of setting up 2FA, my only option seems to be setting it up via Apple Keychain which I don't want to use.