2 Contracts after negotiating a new deal

[maff90]

I have 2 contracts appeared in my account after negotiating a new deal, it took over a day to get through to anyone last time so I don't want to deal with "live" chat, probably better calling it dead chat

[John_GS]

Hi @maff90 

Thanks for posting and welcome to the community. Sorry to hear of this. Do you have a Business account with us?

If so, we're not able to assist via this Forum.

You'll need to contact them directly;

Online - https://www.virginmediabusiness.co.uk/help-and-advice/get-in-touch/contact-us/

Twitter - @vmbusinesshelp

Call - 0800 953 0180

Thanks,

[maff90]

No it's a standard account

[Vikki_M]

Okay thank you,

I will send you a private message now so we can look into this.

Please look out for the purple envelope in the top right of the page and pop back to me when you can.