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£16 price increase on latest bill

ajo
Tuning in

Can someone from Virginmedia contact me via DM and sort out why our bill has gone up another £16 this month.  There was a £15 increase not long back even though the contract on the customer area has not indicated this at all...., but this is another increase.

3 REPLIES 3

Matthew_ML
Forum Team
Forum Team

Hey ajo, thank you for reaching out and I am sorry to hear this.

We don't deal with packages changes on the forum sorry but you can see what deals we have here.

Have you checked your bill here it will give you a breakdown this does sound like some discounts are coming or come to an end. Cheers 

Matt - Forum Team


New around here?

ajo
Tuning in

That first link to see deals doesn't show anything, probably because I am viewing on a Virgin media connections. No prices or anything. Deals should end October.

I'll pop you a PM 📩 to see if there's anything amiss with your bills. 

If it's due to a discount ending, then please be advised, you'd need to speak with the Retentions team to negotiate a new deal. 

Speak soon! 

Ayisha_B
Forum Team

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