150 number constantly engaged. Want to cancel after another price hike
I received notice of yet another price hike together with the ending of a reduction I had negotiated last year meaning I would get an increase of 32% in my bills. This is just not on. There is no bonus for loyalty. The 150 number doesn't even ring (just goes to engaged), it must be swamped by people like me who are sick and tired of Virgin's attitude. SO I can't get through to cancel but my bill will go up if I don't. What do I do next? The web site just sends me round in circles. May just contact BT and let them handle the changeover.
Re: 150 number constantly engaged. Want to cancel after another price hike
a month ago
I managed to resolve it by using the text messaging system kindly provided by another customer. Now my neighbour can't get through on 150 as he is unable to access Broadband. Is this number no longer being staffed?