I got the email like everyone else saying my mere broadband (100 only) will go up by 3.50. The press quoted average rise is said to be 4%. Well you could have fooled me.
This rise (I am on a loyalty package 25.19) this represents 14%. If I were not on the loyalty package it would represent 10%. How is this even fair to someone like me who is already struggling. If the VM quoted "average rise of 4%" is anywhere near the truth then what it means is that pensioners like me are subsidising the richer subscribers paying a lot more. How is this fair??
Why does VM not just put 4% on our tarrif instead of making this 14% on lower tarrifs, which in normal times will come every 6 months (twice a year 14%) so I will see double this 25-28% a year when VM get back to their usual methods.
Besides this we have the worrying and trying time when we have to fight to get a loyalty discount and fight to sit on the phone for hours trying to get through. The stress in unbearable.
VM how heartless you are to force me and others like me struggling to pay such massive rises. Paying 36.00 (non loyalty) between 60-85 extra per year is pretty nasty.
I'm so disappointed and could really do without the stress this is going to cost me and in March not only do I have to pay 14% extra but have to try get my contract renewed and ask for a new loyalty deal (this March) which often leads to a lot more stress especially with the covid situation probably making it impossible to contact you.
@jamesofmerton wrote: on the phone today to one of our insurers. 21% increase on last years price. we have left them. their offer of coming down to a 15% increase was laughed back in their face.
I have experienced several insurance renewals where, on calling in to cancel the auto-renewal, the retentions agent has either matched or come very close to, my "new policy" price with our new insurer.
Had they done that at point of quoting for a renewal, it would probably work. But if I've had to go to the trouble of shopping around, getting the new policy and then calling in.... sorry, too little too late!
This has happened with several insurers across different underwriters.
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I don't have phone - only broadband so they wouldn't identify me automatically. Besides I need to talk to someone to be able to get a loyalty discount. If I can't do that I will have to leave as 40 quid is too much for simple broadband