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£100 Amazon voucher

evand79
Tuning in

on ‎23-11-2022 14:36

When I signed up part of the contract was £100 Amazon voucher.  The activation link was to be  after 120 days and the claim must be submitted after 90 day thereafter.  

My order was placed on 22 May and I still have nothing from no-reply@giftcloud.com

What is going on and who I should contact to activate it?

Thank you!

Elena

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3 REPLIES 3

newapollo
Very Insightful Person
Very Insightful Person

on ‎23-11-2022 14:46

Hi Elana,

I hope the following brings you more success.

Customers that signed up for amazon voucher offers  via either Giftcloud or broadband choices should contact the Decision Technologies Support Team at 

customer.services@broadbandchoices.co.uk  

and quote the following:

1.your purchase date,

2. the product/package purchased

3. Order ref. WS[and 7 numbers] or CH (and 10 numbers)

4. If you have a link to the T&C (not required)

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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evand79
Tuning in
In response to newapollo

on ‎23-11-2022 15:52

Thank you do much! 

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Travis_M
Forum Team (Retired)
Forum Team (Retired)
In response to evand79

on ‎23-11-2022 17:57

Hi @evand79

 

Thanks for posting on our community forum and sorry to hear about the issue with your voucher.

 

Please do keep us updated with how you get on after following the above from the very helpful newapollo 🙂

 

Regards

Travis_M
Forum Team

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