Which third party did you use for the voucher offer?
Amazon gift cards are usually rewards for customers that signed up for amazon voucher offers via either Giftcloud or broadband choices, as such they should contact the Decision Technologies Support Team at
or if it was via MoneySuperMarket Group then you should contact
and quote the following:
1.your purchase date,
2. the product/package purchased
3. Order ref. WS[and 7 numbers] or CH (and 10 numbers)
4. If you have a link to the T&C (not required)
The contact email address for most voucher schemes seem to vary between @giftcloud and @broadbandchoices, and often have different prefixes
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